Important Notice: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and 23gamesph ("we," "us," "our," "the Platform"). By creating an account, accessing, or using any part of the 23gamesph platform at 23gamesph.one, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the 23gamesph platform.
These Terms govern your access to and use of the 23gamesph online gaming platform, including all games, features, promotions, payment services, and customer support offered through 23gamesph.one (the "Platform"). These Terms apply to all users of the Platform, including registered members and visitors.
By registering an account with 23gamesph, you confirm that:
These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.
Age Restriction: You must be at least 21 years of age to register and use the 23gamesph platform. This requirement is strictly enforced in accordance with Philippine law and PAGCOR regulations. Underage gambling is illegal and strictly prohibited.
To be eligible to register and use the 23gamesph platform, you must satisfy all of the following conditions:
23gamesph reserves the right to request identity verification documents at any time to confirm your eligibility. Failure to provide satisfactory verification may result in suspension or termination of your account and forfeiture of any pending withdrawals pending investigation.
Each player is permitted to hold only one (1) registered account on the 23gamesph platform. The creation of multiple accounts by a single individual — whether under the same or different names, email addresses, or payment methods — is strictly prohibited and constitutes a material breach of these Terms. 23gamesph reserves the right to close all duplicate accounts and confiscate any balances or winnings associated with them.
You are required to provide accurate, truthful, and complete information when registering your 23gamesph account. This includes your full legal name, date of birth, residential address, email address, and mobile number. You must promptly update your account information if any details change.
You are solely responsible for maintaining the confidentiality of your 23gamesph login credentials, including your username and password. You must not share your login details with any third party. 23gamesph will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure. If you suspect unauthorized access to your account, you must notify 23gamesph support immediately.
23gamesph is required to conduct identity verification in accordance with applicable anti-money laundering (AML) regulations and PAGCOR requirements. You may be required to submit government-issued identification, proof of address, and proof of payment method ownership before withdrawals are processed. 23gamesph reserves the right to suspend account activity pending completion of KYC verification.
23gamesph accepts deposits and processes withdrawals through the following payment methods available to Filipino players: GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are denominated in Philippine Peso (₱). 23gamesph does not accept cash deposits or payments through unauthorized third-party agents.
All deposits made to your 23gamesph account must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited. Minimum and maximum deposit amounts are displayed within the Platform's cashier section and are subject to change without prior notice. Deposits are generally credited to your account immediately upon confirmation from the payment provider.
Withdrawal requests are subject to completion of KYC verification and compliance with any applicable bonus wagering requirements. 23gamesph aims to process approved withdrawal requests within a reasonable timeframe, subject to the processing times of the relevant payment provider. Withdrawals will only be made to a payment method registered in the same name as the 23gamesph account holder.
Note: 23gamesph reserves the right to conduct additional security checks on withdrawal requests. Withdrawals may be delayed or withheld pending investigation of suspected fraud, bonus abuse, or breach of these Terms.
The 23gamesph platform operates in Philippine Peso (₱ / PHP). Any currency conversion fees incurred through your payment provider are your sole responsibility. 23gamesph does not accept liability for exchange rate fluctuations or conversion charges applied by third-party payment processors.
23gamesph offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to specific terms and wagering requirements that will be communicated at the time the bonus is offered. General bonus conditions include:
23gamesph's decision on all bonus-related matters is final and binding. Players with questions about specific promotions should contact our support team via live chat.
All games available on the 23gamesph platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules. In the event of any conflict between these Terms and specific game rules, the specific game rules shall prevail with respect to that game.
23gamesph uses certified Random Number Generator (RNG) technology to ensure fair and unpredictable game outcomes. All game results are final once confirmed by the Platform's system. In the event of a technical malfunction or system error during gameplay, 23gamesph reserves the right to void affected game rounds and refund the relevant stakes to the player's account.
23gamesph does not guarantee continuous, uninterrupted access to any game or the Platform as a whole. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary unavailability of certain games or features.
23gamesph is committed to promoting responsible gaming among all Filipino players. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible from your account dashboard after login.
21+ Only: The 23gamesph platform is strictly for players aged 21 years and above. If you believe you or someone you know may have a gambling problem, please visit our Responsible Gaming page for resources and support options.
Players who elect to self-exclude from the 23gamesph platform will have their accounts suspended for the duration of the self-exclusion period. During this period, 23gamesph will take reasonable steps to prevent the self-excluded player from opening new accounts or accessing the Platform. Self-exclusion requests are irrevocable for the duration of the selected period.
The following conduct is strictly prohibited on the 23gamesph platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement authorities:
All content on the 23gamesph platform — including but not limited to the brand name, logo, game graphics, software, text, images, audio, video, and user interface design — is the exclusive property of 23gamesph or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal entertainment purposes in accordance with these Terms.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the 23gamesph platform without our prior written consent. Any unauthorized use of 23gamesph's intellectual property constitutes a material breach of these Terms and may give rise to legal action.
To the fullest extent permitted by applicable Philippine law, 23gamesph, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:
The Platform is provided on an "as is" and "as available" basis. 23gamesph makes no warranties, express or implied, regarding the Platform's fitness for a particular purpose, uninterrupted availability, or freedom from errors. Your use of the Platform is entirely at your own risk.
23gamesph collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. We are committed to protecting your data in compliance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173).
You may close your 23gamesph account at any time by contacting our customer support team. Upon account closure, any remaining real-money balance (net of any applicable bonus funds subject to wagering requirements) will be returned to you via your registered payment method, subject to completion of KYC verification.
23gamesph reserves the right to suspend or permanently close your account at any time, with or without prior notice, if we determine that you have breached these Terms, engaged in fraudulent or illegal activity, or if required to do so by applicable law or regulatory authority. In cases of confirmed fraud or material breach, 23gamesph reserves the right to forfeit any account balance.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms or your use of the 23gamesph platform shall first be submitted to 23gamesph's customer support team for informal resolution. If the dispute cannot be resolved informally within thirty (30) days, it shall be referred to the appropriate courts or regulatory bodies of the Philippines having jurisdiction over the matter.
Player Disputes: If you have a complaint regarding a game outcome, transaction, or account matter, please contact our support team in the first instance. We aim to resolve all player complaints fairly and promptly in accordance with our internal complaints procedure.
23gamesph reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will notify registered players via email or a prominent notice on the Platform. The updated Terms will take effect from the date specified in the notice. Your continued use of the 23gamesph platform following the effective date of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any changes.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 23gamesph support team: